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Shipping Terms
We make every effort to ship your order as quickly as possible. Please allow 5 to 7 business days for delivery of items in stock. Items ordered together are not necessarily shipped together. We will notify you if any item cannot be shipped within 30 days, and you will be given the option to cancel your order. Items are not charged to your credit card until shipped unless it is a special order (ie. monogram items).  All monogram orders will be charged when the order is submitted. All orders received after 12:00 PM EST on Friday through Sunday will not be processed or shipped until Monday.

Shipping Rates
We charge a flat rate for shipping to the US for each type of service based on the dollar value purchased using the following table:

Purchase Amount.....Ground / 3 Day / 2 Day
$0.00 to $40.00.........$8.00 / $14.00 / $18.00
$40.01 to $80.00.......$10.00 / $16.00 / $20.00
$80.01 to $120.00.....$12.00 / $18.00 / $22.00
$120.01 to $300.00...$14.00 / $21.00 / $25.00
$300.01 to $500.00...$20.00 / $26.00 / $30.00
$500.01 to $750.00...$25.00 / $32.00 / $36.00
$750.01 & over..........$35.00 / $40.00 / $44.00

International Orders Will Require Additional Shipping Charges Quoted Via E-mail

Refunds and Exchanges
We want you to be fully satisfied with every item you purchase from us. If you should wish to return or exchange an item for any reason, we will gladly take back any unused items within two weeks of purchase provided the items are returned in saleable condition including all tags on items. Shipping, both to and from the customer, shall be paid for by the customer and is non refundable. We recommend that you insure your returns; Snappy Turtle will not be responsible for items that are lost or damaged in transit. All refunds will be credited to your form of payment. Please include a copy of receipt with contact information.

Special order items, including monogrammed and personalized items, are final sale. No returns or exchanges are permitted.

Send returns to:
Snappy Turtle (Web Returns)
1100 East Atlantic Avenue
Delray Beach, Florida 33483

If you have any questions, call us at (561) 276-8088 or toll-free at 1-866-762-7798 and speak with an associate.

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Copyright 2012, The Snappy-Turtle, Harvey's On First, and The Love Shack