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Shipping & Returns

Snappy Turtle Returns/Refund Policy

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

Items purchased online may be returned or exchanged within 30 days of purchase.  Items returned or exchanged must be unwashed and unworn, with the price tag still attached.

All personalized and monogram orders are final sale and non-refundable

Shipping

"Full refund" is for the price of the merchandise only, and does not include shipping. Return shipping costs are the responsibility of the customer; if the return is a result of our error (you received an incorrect or defective item, etc.), we will pay for return shipping costs. There is no shipping fee charged for exchanges.